Privacy Policy kakijudi — User Data Protection

1Introduction

Kakijudi takes seriously our responsibility to protect the privacy of every user who trusts our platform. This Privacy Policy is drafted to ensure you fully understand how your personal data is collected, used, and protected when you register or use any service offered through kakijudi.vu.

We understand that user trust is our most valuable asset. As such, we are committed to ensuring that your personal data is handled with full integrity, transparency, and in compliance with all relevant legal requirements, including Malaysia's Personal Data Protection Act (PDPA) 2010.

This policy applies to all users who access the kakijudi platform via the website, mobile app, or any other digital channel associated with our brand. If you do not agree with any part of this policy, you are advised to stop using the platform.

2Data Collected

In operating the platform and delivering the best experience to our users, kakijudi collects certain categories of personal data. Collection is strictly limited to what is genuinely necessary.

We do not collect sensitive data such as health information, religious beliefs, or political views unless specifically required for responsible gaming purposes and only with your consent.

3How We Collect Data

Your personal data is collected through several different methods throughout your interactions with the kakijudi platform:

• Account Registration: Information you provide when creating a new account, including your name, email, phone number, and date of birth.
• KYC Process: Identity documents submitted during identity verification, such as a photo of your ID card or bank statement.
• Financial Transactions: Information collected when you make a deposit or withdrawal via supported payment methods.
• Platform Usage: Data automatically generated while you use the platform, including session logs, game records, and setting preferences.
• Support Communication: Conversation records via live chat, email, or other support channels you use to contact our team.
• Cookies and Tracking Technologies: Data collected automatically via cookies, pixels, or similar technologies while you browse our website.

4Purpose of Data Use

Personal data collected by kakijudi is used solely for legitimate purposes directly related to platform operations. The following are the primary purposes for which your data is used:

• Account Management: Creating, maintaining, and processing your user account, including identity verification and password management.
• Transaction Processing: Processing deposits, withdrawals, and all other financial transactions securely and accurately.
• Service Delivery: Enabling you to access all games, promotions, and platform features available.
• Platform Security: Detecting and preventing fraud, money laundering, and suspicious or unlawful activity.
• Legal Compliance: Fulfilling reporting and compliance obligations to regulatory bodies and relevant authorities.
• Service Improvement: Analyzing aggregated usage patterns to improve the platform, interface, and overall user experience.
• Communication: Sending important account notifications, security updates, and promotional offers you have opted in to receive.
• Responsible Gaming: Monitoring gameplay patterns to identify users who may need assistance and providing appropriate support.

5Data Sharing

Kakijudi strictly limits the sharing of users' personal data with external parties. We only share data under specific circumstances that are necessary and legally permissible:

• Payment Service Providers: Required financial data is shared with approved payment gateways to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game Software Providers: Limited game session data is shared with third-party game providers integrated with our platform to ensure smooth game delivery.
• KYC & Verification Providers: Identity data is shared with trusted identity verification services to carry out the required KYC checks.
• Legal Authority: Data may be disclosed to government authorities or law enforcement when required by law or a valid court order.
• Analytics Services: Aggregated and anonymised data may be shared with analytics providers that help us understand overall platform usage patterns.

6Data Security

Protecting your personal data from unauthorized access, loss, or misuse is a top priority at kakijudi. We implement multiple layers of technical security and procedures to keep your data safe at all times.

The security measures we implement include:

• 256-bit SSL Encryption on all communications between your browser and our servers.
• AES-256 data encryption for all sensitive data stored in our databases.
• Two-factor authentication (2FA) available to all user accounts as an additional layer of protection.
• Continuous security monitoring 24 hours a day to detect suspicious activity or intrusion attempts.
• Regular security audits by independent third parties to identify and address any system vulnerabilities.
• Internal access controls strictly enforced to ensure only authorised personnel can access user data within their defined scope of duties.

7Cookies & Tracking Technologies

The kakijudi platform uses cookies and similar tracking technologies to improve user experience, maintain session security, and collect analytics data that helps us enhance our services.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement. All data is collected anonymously.
• Functional Cookies: Storing user preferences such as language settings, preferred betting denominations, and display settings for a more convenient future experience.
• Analytics Cookies: Used alongside analytics tools to understand overall traffic patterns and platform usage on an aggregated basis.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

8User Rights

As a kakijudi user, you have certain rights regarding your personal data guaranteed under Malaysia's Personal Data Protection Act (PDPA) 2010. We fully respect and support the exercise of these rights:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request that we correct any inaccurate or outdated personal data.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to legal obligations requiring us to retain certain records.
• Right to Restriction of Processing: You may request that we restrict how we process your data in certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your data in a reusable format for transfer to another service.

To submit any request related to the above rights, please contact our support team via email at [email protected] or through the in-platform live chat. We will process your request within 30 business days.

9Data Retention Period

Kakijudi retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations.

• Active Account Data: Retained for the duration your account is active and for a specified period following account closure to meet legal obligations.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date in accordance with Malaysia's financial and tax legal requirements.
• KYC Records: Identity verification documents are retained for the period required under applicable anti-money laundering (AML) regulations.
• Communication Data: Customer support conversation records are retained for three (3) years for reference and dispute resolution purposes.
• Technical Logs: System and security log data is retained for 12 months and then securely deleted.

When data is no longer needed and there is no legal obligation to retain it, we will delete or anonymise it in a secure and irreversible manner.

10Privacy Policy Changes

Kakijudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. The last updated date will always be displayed at the top of this document.

For material or significant changes, we will take proactive steps to notify users via:

• In-platform notification upon your next login.
• Email to the address registered to your account.
• A prominent notice on the website homepage for a specified period.

Your continued use of the kakijudi platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated terms. It is your responsibility to review this policy periodically.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the kakijudi privacy team is here to assist you.

You can reach us through the following channels:

• Live Chat: Available directly on the kakijudi platform, 24 hours a day, 7 days a week. This is the fastest way to get help.
• Email: [email protected] — for written enquiries requiring a detailed response.
• FAQ Page: Answers to common privacy-related questions are available at FAQ page us.

For requests related to personal data rights such as access, correction, or deletion, please submit a written request by email along with a copy of a valid identification document for identity verification purposes. We are committed to processing every request within the stipulated timeframe.

We value your trust in kakijudi and are committed to upholding the highest privacy standards across all aspects of our platform operations.